Frequently Asked Questions

1. How long will we get a reply after we send you an inquiry?
We will reply you within 24 hours after receiving the inquiry on the working day.
2. Are you a direct manufacturer or a trading company?
We have a professional copper processing factory, and we also have our own international trade department. We produce and sell ourselves.
3. What products can you offer?
We mainly produce impellers, garden tools and precision copper parts.
4.What application areas are your products mainly involved in?
Our products cover hardware and electrical (water pump impeller and pipe fittings), garden hardware (water nozzle, nozzle, quick connector, garden valve, common pipe joint), beverage machine accessories, construction hardware (ball valve, pipe fittings) and HVAC equipment. Water) and other industries.
5. Can you make a customized product?
Yes, we mainly do custom products, we develop and produce products according to drawings or samples provided by customers.
6. Do you have standard parts in production?
Yes, in addition to custom products, we also have standard parts, we also call them general hardware, mainly including ball valves, faucets, pipe fittings and so on.
7. What is the production capacity of your company?
We have 18 sets of red punching equipment, half of which have already achieved automatic punching; 42 sets of self-developed impellers, more than 260 CNC lathes; and 20 independent drilling equipments.Each year, our world-famous pump manufacturers provide 7.7 million copper impellers and other 1,200 tons of copper products.
8. How many employees are there in your company, and how many technicians are there?
The company has more than 180 employees, including more than 30 professional and technical personnel.
9. How does your company guarantee product quality?
First, we are certified to implement the ISO 9001 management system and are controlled from the process. From the raw materials into the factory, to the processing of the workshop, to the completion of each process after assembly, there will be corresponding inspection. Secondly, we have a complete quality inspection team, with advanced and complete testing equipment in the industry: spectrum analyzer, image measuring instrument and so on.Finally, for finished parts or finished products, we will perform a 100% full or leak test according to customer requirements and international standards. Third-party inspections can also be carried out according to customer requirements, and quality inspection reports can be presented.
10. What is the payment method?
When you quote, we will confirm with you the trading method, FOB, CIF, CNF or other methods. In mass production, we usually pay 30% advance payment first, then see the balance of the bill of lading. Most of the payment methods are T/T, of course, L/C is also acceptable.
11. How is the goods delivered to the customer?
Usually we ship by sea, Ningbo Port or Shanghai Port. Of course, if the customer's goods are urgent, we can also arrange air transportation, usually at Ningbo Airport or Shanghai International Airport.
12. Where are your main exports?
Our products are mainly exported to Germany, Italy, the United States, Spain, France, the United Kingdom, South Korea, Australia, Indonesia and other dozens of countries.